1. Acceptance of Terms
By accessing or using MCP4.ai services, including Fusion, Voxe, and NeuroSwitch (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.
2. Description of Services
MCP4.ai provides AI infrastructure and orchestration services:
- Fusion — Multi-provider AI orchestration platform that routes tasks to optimal AI models
- Voxe — AI-powered customer support and automation platform
- NeuroSwitch — Intelligent routing engine for multi-AI environments
3. Account Registration
To use certain Services, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your account credentials secure
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Acceptable Use
You agree not to:
- Use the Services for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malware
- Interfere with or disrupt the Services
- Attempt to gain unauthorized access to any part of the Services
- Use the Services to generate harmful, abusive, or illegal content
- Resell or redistribute the Services without authorization
5. Intellectual Property
All content, features, and functionality of the Services are owned by MCP4.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our written permission.
6. User Content
You retain ownership of any content you submit through the Services. By submitting content, you grant MCP4.ai a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your content solely to provide and improve the Services.
7. Payment Terms
Some Services require payment. You agree to:
- Pay all fees as described in the applicable pricing plan
- Provide accurate payment information
- Authorize us to charge your payment method
- Pay all applicable taxes
Fees are non-refundable unless required by law or as specified in your plan. We reserve the right to change pricing with 30 days' notice.
8. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any downtime or service interruptions.
9. Data Protection
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Services, you consent to the collection and use of information as described in our Privacy Policy.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MCP4.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
11. Indemnification
You agree to indemnify and hold harmless MCP4.ai, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services or violation of these Terms.
12. Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Services will cease immediately. You may terminate your account at any time by contacting us.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Travis County, Texas.
15. Contact Information
If you have questions about these Terms, please contact us:
- Email: [email protected]
- Address: 5900 Balcones Dr, Suite 100, Austin, TX 78731
- Phone: (469) 269-9057
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MCP4.ai regarding the use of the Services and supersede all prior agreements and understandings.